|
Our services and capabilities:
-
A proven track record in helping organisations master innovation
through collaboration
-
Expertise in engaging stakeholders in
Roadmapping, Horizon Scanning and strategy development
-
Extensive experience with KTNs and cross-sector Networks
-
Knowledge Exchange
Training and Toolkits - to embed capabilities
About
Knowledge Exchange
The Government places a high priority on innovation, and in particular on boosting the commercial impact of research. This reflects evidence (e.g from the Sainsbury Review) that, while the
quality of UK research is outstanding, there is still untapped scope to realise commercial benefits for UK plc.
Key points about 'Knowledge Exchange' (KE), which is now the preferred and broader term for what used to be known as 'Knowledge Transfer' (KT) include:
- KE has to be
a two-way process. It is important to engage stakeholders to
understand their needs and opportunities (the 'pull'), not just to 'push' solutions
after they are developed.
- There is
nothing new about KE - but there are opportunities to make major
improvements by changing mindsets, systematically adopting new
models, and using new tools.
- KE is relevant not just to innovation in technology, products and services. It
is equally important in tackling
societal issues (e.g. by aligning research and policy).
- Programmes
to improve KE are being driven by diverse organisations, including
the Technology Strategy Board (TSB), Regional Development
Agencies, Universities, and skills organisations.
What are 'Knowledge
Transfer Networks' (KTNs)?
The
Government established the Technology Strategy Board (TSB) in 2007 to drive forward innovation in the UK (see www.innovateuk.org). Its role is to 'stimulate technology-enabled innovation in the areas which offer the greatest scope for boosting UK growth and productivity'. It promotes, supports and invests in technology research, development and commercialisation. The TSB sponsors collaborative R&D, Knowledge Transfer Networks and Partnerships, and Technology Centres. KTNs 'stimulate innovation through knowledge transfer and sharing of ideas'. They bring together businesses
(suppliers and customers), universities, research and technology
organisations, and funding bodies. Several KTNs include earlier 'Faraday Partnerships'.
Our support
for Knowledge Exchange
We have particular
expertise and experience in the processes and skills for achieving
Knowledge Exchange, especially at the interfaces between industry, research and government. We have focused on supporting KTNs in developing sector Roadmaps, and in raising awareness of KE good practice and tools. KTNs can gain powerful synergy through collaboration with New Game-Plan.
We have enabled the
Company Chemists' Association, Scottish Stem Cell Network, the Aquagenome Partnership, and four KTNs to co-create sector Roadmaps with their stakeholders,
using 'Brain-Pool' Workshops. Our Synthesis Reports fed directly into the Roadmaps. Recent Workshops have demonstrated the value of significant pre-work, with our clients, to distil existing roadmaps, identify drivers and desired outcomes, and develop draft proposals for research and innovation. This work draws on our skills in articulating and framing propositions, so that they can be systematically reviewed and developed. Our input has provoked significant new thinking and increased productivity.
The Roadmaps
have been highly influential: focusing internal Network activity in research and knowledge and technology
transfer; and leveraging external funding. Many Roadmap proposals for research and innovation have succeeded in attracting funding because they are clearly articulated, well-evidenced, and incorporate both creative and critical inputs from stakeholders.
Our services
for Knowledge Exchange
Roadmapping
Our distinctive approach to Roadmapping combines: effective
engagement with stakeholders; the use of special technology to
support the process; experience in catalysing structures and
capabilities for Networking; the use of clear visualisations to create a shared view of the roadmap and value chains; promoting creative thinking about opportunities, and in-depth articulation and assessment of them; and broad experience in strategy
work. We have successfully used our Roadmapping approach to
develop Roadmaps, innovation programmes, and research strategies alike. Our sponsors for this work have included
KTNs, global businesses and diverse
cross-sector groups.
Managing Innovation
We are
well-equipped to develop and apply tools to make
innovation happen. Uniquely, we integrate the creative and
systematic approaches that often inhabit 'different camps' in
organisations. For example, we used Brain-Pool Workshops to enable staff from design, technology, marketing and packaging functions within
a global consumer products company to co-create novel product concepts which would exploit new technologies. We also enabled the NI Food
Strategy Partnership, and its stakeholders, to co-create
'Innovation Programmes' to deliver 'Visions for the Agri-Food Sector in
2020'. Our work with participants to articulate and distil rounded 'innovation statements' for systematic deliberation has been particularly useful in driving forward the innovation process.
Our support extends well beyond the provision of 'general
innovation management tools'. We stress the
importance of 'market pull' as much as 'technology push'. The
key challenge is to distil clear
technology requirements for innovation projects from
market and customer needs. Our Brain-Pool Workshops, which bring together the relevant
stakeholders to deliberate on these requirements, precisely
meet that challenge. The output is a clear and unequivocal
brief which those seeking to commercialise innovation can use to
explore external sources of technology.
Animating Networks
From
our experience in KE, we know that making Networks effective presents a
real challenge. We are uniquely qualified as the catalyst to
make Knowledge Exchange happen. For example, we have
designed, kick-started, and animated four technology Networks for
a global biosciences company. These have enabled staff from diverse functions spread across
a dozen sites in Europe, NAFTA, and APAC to collaborate more
effectively. We have also trained staff to use Networking tools and
improve their personal skills. One off-shoot was an intensive
project (using a Brain-Pool Workshop) to review the 'lessons
learned' from new product development projects, and then to develop,
transfer and embed a new framework to promote good practice in
risk management.
Brain-Pool Workshops
Our
highly innovative workshops 'break the mould' - contrasting sharply with
the traditional 'talking heads, flip charts and post-it notes'. Our use
of special technology enables collaborative interaction and building of
ideas 'on screen'. Everyone gets a fair and equal opportunity to
contribute their views - anonymously. As a result, the Workshops deliver
a vast improvement in productivity and knowledge capture. Our
distillation and assessment techniques enable participants to obtain
clear outcomes for later refinement. Our service covers design,
facilitation, analysis and reporting.
Knowledge Exchange
Training and Toolkits
We
provide specialist training to develop skills which are critical to successful
innovation - yet scarce:
- Operating
effectively in networks.
- Mapping technology (and knowledge) in individual organisations and
networks.
- Identifying
and acting on opportunities for collaboration.
- Defining the
precise role of the 'catalyst' person charged with technology
transfer.
We do
not provide training on more generic issues (e.g. sources of funding for
ventures and management of IP in collaborations), as this is readily available from other providers.
Engaging Stakeholders
Our
model for stakeholder engagement emphasises developing new knowledge and
forging tangible collaboration. We focus on 'learning' rather than
'persuasion', recognising that those leading the engagement, and those
targeted by it, will both gain through dialogue. We have successfully
deployed this approach with diverse stakeholder groups:
- Functions within a global company.
- Communities working to influence future research.
- The general public interested in farming and food policy.
- Scientists and innovators involved in creating technology Roadmaps.
For example, we designed, facilitated, analysed and reported
six Brain-Pool Workshops for Defra to generate
research priorities in Sustainable Farming and Food. Over 200
participants from 125 organisations generated 800 discrete ideas, which
we then distilled down to 200 research statements for the
Priorities Group to consider. We also
engaged the public in debates on the same theme.
|